Posted on May 28, 9:
Nothing in the warranty guarantees you a retail new product or part in exchange for your used product or part.
I turned in a chair, which knocked the phone to the ground.
Hi, Its not fair from the apple end if I get a refurbished phone.
This does not include accidental damage, which requires a fee.
I have had my phone replaced twice with refurbished ones.
So if you broke your iPhone in the past few years and Apple repaired or replaced it for free, congratulations!
Return your original iPhone to us within 10 business days of your request to avoid paying late fees.
The fix helped "avoid unexpected shutdowns" and protected the phones, Apple says, but also caused some phones to take longer to launch apps and do other functions.
At the end if I get a refurbished one means am absolutely not satisfied.
May 29, 5:
When we send you a replacement iPhone through Express Replacement Service, you need to return your originally purchased iPhone to us within 10 business days.
This authorization will expire if: